Important: By accessing AyaSend or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use AyaSend.
By accessing the AyaSend platform (website or mobile applications) or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy as currently in effect. If you are acting on behalf of an organisation, you represent that you have authority to bind it contractually.
To use AyaSend, you must:
AyaSend reserves the right to refuse access to any person who does not satisfy these requirements.
AyaSend operates a multi-service platform that currently includes:
Service availability may vary by country, operator, and other operational factors.
Money-transfer providers displayed in the AyaSend Compare experience are independent third parties. AyaSend may redirect users to their applications or websites to complete a transfer.
These providers:
AyaSend is not responsible for the acts, omissions, or failures of third-party providers.
For purchases of airtime, data bundles, gift cards, and eSIMs, AyaSend processes the transaction directly through its authorised payment and fulfilment partners.
Availability of these products depends on:
AyaSend does not guarantee the continuous availability of any specific product, operator, or denomination.
For all direct purchases made through AyaSend:
For money-transfer comparison, rates displayed are indicative. Final rates and fees are determined by the third-party provider at the time of the transfer.
Payment processing for direct purchases on AyaSend is handled by authorised third-party payment service providers. By completing a purchase, you authorise a charge to your selected payment method for the amount displayed at the time of confirmation.
AyaSend does not store complete card details on its own servers. All payment transactions are processed in accordance with applicable industry security standards.
Digital products (airtime, data bundles, gift cards, eSIMs) are generally delivered electronically following payment confirmation. Delivery times may vary depending on:
In the event of a delay or delivery failure, AyaSend will make reasonable efforts to resolve the issue with its fulfilment partners promptly.
AyaSend's refund approach distinguishes between the following outcomes:
For redirections to third-party money-transfer providers, refund and cancellation policies are the sole responsibility of the relevant provider.
For any refund enquiry, please contact info@ayasend.com.
By using AyaSend, you agree to:
AyaSend endeavours to keep its services available continuously, but cannot guarantee uninterrupted access. Supported countries, operators, denominations, providers, products, and features may change, be suspended, or be removed at any time without notice. AyaSend reserves the right to evolve its platform and to add or remove services at its discretion.
AyaSend may display links to or integrate services provided by third parties. Those services are subject to the terms and privacy policies of the respective third party. AyaSend is not responsible for the content, accuracy, availability, or practices of third-party sites or services.
All AyaSend trademarks, logos, interfaces, content, and code are the exclusive property of AyaSend or its licensors and are protected by applicable intellectual property laws. Any reproduction, redistribution, or commercial use without prior written authorisation is strictly prohibited.
To the fullest extent permitted by law, AyaSend is provided on an "as is" and "as available" basis without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or freedom from error. AyaSend does not warrant the accuracy, completeness, or timeliness of information displayed, in particular exchange rates and transfer fees provided by third-party providers.
To the fullest extent permitted by applicable law, AyaSend, its officers, directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits, arising out of or in connection with:
This limitation applies even if AyaSend has been advised of the possibility of such damages.
AyaSend reserves the right to suspend, restrict, or terminate access to the platform, with or without notice, in cases of:
Upon termination, your rights to access the platform cease immediately.
These Terms are governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to conflict-of-law principles. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the competent courts of Maryland, United States.
AyaSend may update these Terms at any time. For material changes, we will endeavour to notify users through appropriate means (in-app notification or email). Continued use of the platform after any changes take effect constitutes acceptance of the revised Terms.
For any questions regarding these Terms, please contact us at: